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Review customer activity in one weekly WhatsApp message

Bring the customer or order activity you care about into a short weekly recap, based on Cloudcart data available to Notis.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Send message

Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.

Why this helps

Customer activity is hard to keep in mind when it is scattered across individual records and daily interruptions.

  • See a recurring activity overview
  • Choose a useful reporting period
  • Reduce the need to revisit individual records

Setup

Build it in a few focused steps.

  • 1Connect Cloudcart and WhatsApp once in the Notis portal.
  • 2Create a new automation in Automations, or tell Notis what you want from any connected channel.
  • 3In one instruction, define the Cloudcart customer or order activity and period to summarize, then ask Notis to send the results to your WhatsApp number.
  • 4Pick a recurring schedule and choose where run reports should go.
  • 5Test with one real week of data and verify the summary.

Questions about this workflow

What counts as customer activity?

Specify the activity you want summarized, such as orders in a defined period. The result depends on the data Cloudcart returns.

Can this identify customers who need a follow-up?

It can report criteria supported by returned data, but the app description does not specify a follow-up history or customer intent signal.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Cloudcart to Whatsapp. A trigger fires from one place; an action lands in another.

Cloudcart triggers

Whatsapp actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Cloudcart and Whatsapp, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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