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Keep customer communication notes with HubSpot records

Turn a deliberate customer update in a ClickUp comment into a HubSpot email record for easier reference.

Trigger

Task Comment Posted

Triggers when a comment is added to a task. `changes[]` carries one `CommentChange` entry whose `comment` field is the typed `ClickupComment` object (id, text, user, reactions, etc.).

Action

Create email

Creates a new email engagement record in hubspot, requiring portal-specific `properties` (e.g., `hs timestamp` as a utc millisecond timestamp), and that association `to id`s and `associationtypeid`s are valid and existing.

Why this helps

Important customer communication notes can be separated from the CRM record teammates check first.

  • Keep a customer communication summary accessible in HubSpot.
  • Reduce manual copying of conversation notes.
  • Use a task comment as a clear signal to record context.

Setup

Build it in a few focused steps.

  • 1Connect ClickUp and HubSpot once in the Notis portal.
  • 2Create an automation and instruct Notis to create a HubSpot email record from customer communication comments on ClickUp tasks.
  • 3Pick the ClickUp Task Comment Posted trigger and choose where run reports go.
  • 4Test with one real comment containing a communication summary and verify the HubSpot record.

Questions about this workflow

Does this send the email described in the comment?

No. The action creates an email engagement record for record-keeping; it does not send an email.

What should the comment contain?

Write a concise summary and include the context needed for the HubSpot email record and its associations.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Clickup to Hubspot. A trigger fires from one place; an action lands in another.

Clickup triggers

Hubspot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add asset association

Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add token to event template

Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.

ActionInstant

Folder Created

Triggers when a new Folder is created.

TriggerInstant

Archive email

Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.

ActionInstant

Folder Deleted

Triggers when a Folder is deleted.

TriggerInstant

Archive a batch of emails by ID

Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.

ActionInstant

Folder Updated

Triggers when a Folder is updated (renamed, content edited, etc.).

TriggerInstant

Archive a batch of quotes by id

Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.

ActionInstant

List Created

Triggers when a new List is created.

TriggerInstant

Archive batch of companies by id

Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.

ActionInstant

List Deleted

Triggers when a List is deleted.

TriggerInstant

Archive batch of contacts by id

Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.

ActionInstant

List Updated

Triggers when a List is updated (renamed, content edited, etc.).

TriggerInstant

Archive batch of deals by id

Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.

ActionInstant

Connect any two apps with Notis in the middle.

Clickup and Hubspot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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