Turn ClickSend SMS feedback into Linear issues
Keep useful customer feedback from disappearing in SMS threads. Send a message to Notis and create a Linear issue with the context your team needs.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Important customer-reported problems can get buried in SMS conversations before anyone can turn them into tracked work.
- Capture reported problems in a place your team can track.
- Include the original message context in the issue description.
- Reduce manual copying between SMS and your issue tracker.
Setup
Build it in a few focused steps.
- 1Connect ClickSend and Linear once in Notis.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3Describe the outcome: turn each submitted customer problem into a concise Linear issue, preserving the message and any supplied customer context.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real example by sending a representative message to the webhook.
Questions about this workflow
Does ClickSend provide a trigger event for this workflow?
No ClickSend trigger event is listed for this package. The workflow starts when an HTTP request reaches the Notis webhook.
What should the webhook request include?
Include the customer message and any context you want carried into the issue, such as a product area or customer identifier. Notis can only use details supplied in the request or returned by connected apps.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ClickSend to Linear. A trigger fires from one place; an action lands in another.
ClickSend triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
ClickSend and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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