Keep ClickSend campaign replies with Linear issues
When an SMS reply relates to work already being tracked, add its context to the existing Linear issue instead of starting a separate trail.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
Replies that affect active work can stay in ClickSend while the team discusses the issue elsewhere.
- Keep a relevant reply beside the issue it affects.
- Preserve the submitted message as a comment for team context.
- Avoid creating a second issue when the work is already tracked.
Setup
Build it in a few focused steps.
- 1Connect ClickSend and Linear once in Notis.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3Describe the outcome: add each submitted campaign reply as a comment on the referenced Linear issue.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real reply and an existing Linear issue reference.
Questions about this workflow
Can this find the right Linear issue from a reply alone?
The workflow needs an issue reference in the webhook request or other supplied context. It should not guess which issue a reply belongs to.
Will the comment include the original reply?
Ask Notis to preserve the submitted reply text and include any useful context supplied with the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ClickSend to Linear. A trigger fires from one place; an action lands in another.
ClickSend triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
ClickSend and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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