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Assign webinar follow-up issues to the right owner

Turn a named commitment into owned Jira work while the session context is still fresh.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

Follow-up tasks can remain unassigned when meeting notes mention an owner but nobody updates the ticket.

  • Reduce unowned follow-up tickets.
  • Preserve the owner named in the session notes.
  • Keep assignment close to the webinar context.

Setup

Build it in a few focused steps.

  • 1Connect ClickMeeting and Jira once in the Notis portal.
  • 2Create an automation in Automations, then New Automation.
  • 3In one instruction, ask Notis to assign the specified Jira issue to the owner named in the submitted follow-up notes.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real note and a Jira issue, then confirm the assignee.

Questions about this workflow

What if the named owner is not a Jira user?

Jira assignment supports user lookup, but the account still needs to be assignable in that Jira instance. Review the run report if resolution fails.

Can this create the issue too?

This workflow assigns an existing issue. Use a separate workflow to create issues from new follow-up commitments.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Clickmeeting to Jira. A trigger fires from one place; an action lands in another.

Clickmeeting triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Clickmeeting and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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