Keep unresolved chatbot dialogs from slipping away
Use a scheduled Slack reminder to return to unresolved Chatforma conversations and decide the next step.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create a reminder
Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').
Why this helps
A dialog that needs another look can be forgotten when its follow-up has no dedicated place in the team's routine.
- Create a scheduled prompt to revisit open dialog cases.
- Include case identifiers or details in reminder text when supplied.
- Support a consistent follow-up rhythm for conversations needing attention.
Setup
Build it in a few focused steps.
- 1Connect Chatforma and Slack once in the Notis portal.
- 2Create an automation in the portal or by telling Notis what outcome you want.
- 3In one instruction, provide the unresolved dialog context and describe what the team should check next.
- 4Pick a Notis cron trigger and choose where run reports should go.
- 5Test using one real unresolved dialog and verify the reminder text and schedule.
Questions about this workflow
Will it identify unresolved dialogs by itself?
No Chatforma triggers or retrieval actions are listed. Supply the dialog list or case details to the schedule prompt.
Can the reminder be useful for a specific case?
Yes. Include a case identifier and the next review question in the instruction.
Does this close or update a dialog?
No. The allowed Slack action creates a reminder; it does not modify Chatforma dialogs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatforma to Slack. A trigger fires from one place; an action lands in another.
Chatforma triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
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Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Chatforma and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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