Turn Chatbotkit feedback into a Telegram poll
Bring a customer question into the team chat as a quick poll, with the choices already collected by your chatbot.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Poll
Send a native poll to a telegram chat using the bot api.
Why this helps
Feedback can get buried in conversation histories before the team has a chance to make a decision.
- Bring customer questions into the team conversation
- Present supplied answer choices in a native poll
- Make a decision without manually reformatting feedback
Setup
Build it in a few focused steps.
- 1Connect Chatbotkit and Telegram once in Notis.
- 2Create an automation in Notis and name it.
- 3In one instruction, ask Notis to create a Telegram poll from the feedback question and answer options in the conversation event.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real feedback event that includes a question and choices.
Questions about this workflow
What information does the poll need?
The incoming event should include a clear poll question and answer choices. Notis should not invent missing options.
Can it create a poll from any conversation?
Use a webhook event for conversations that contain a decision question or feedback worth sharing. The workflow depends on that context being supplied or retrievable.
Where will the poll appear?
It will appear in the Telegram chat the connected bot is allowed to post in.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatbotkit to Telegram. A trigger fires from one place; an action lands in another.
Chatbotkit triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Chatbotkit and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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