Get Chatbotkit escalation alerts in Telegram
Catch conversations that need your attention without keeping the chatbot dashboard open.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Important conversations can sit unanswered when you have to keep switching back to Chatbotkit to check them.
- See urgent handoffs in a team channel
- Include the conversation context in one message
- Reduce repeated checks of Chatbotkit
Setup
Build it in a few focused steps.
- 1Connect Chatbotkit and Telegram once in Notis.
- 2Create an automation in Notis and name it.
- 3In one instruction, ask Notis to summarize each incoming Chatbotkit escalation and send the summary to Telegram.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real escalation event.
Questions about this workflow
What starts this automation?
A webhook request starts it. Send the request when a Chatbotkit conversation needs human review.
What should the webhook include?
Include the conversation details and the signal that marks it for escalation. Notis can only summarize context present in the request or available from Chatbotkit.
Can the alert go to a Telegram group?
Yes, if the connected Telegram bot can send messages to that group.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatbotkit to Telegram. A trigger fires from one place; an action lands in another.
Chatbotkit triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Chatbotkit and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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