Keep unresolved chatbot requests from slipping through
Have Notis review available Chatbotkit history on a schedule and turn unresolved requests into clear Linear follow-ups.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
A request that ends without a resolution can disappear into chat history, with no obvious reminder to pick it up later.
- Surface unresolved requests for deliberate follow-up.
- Give each qualifying request a concise summary and next step.
- Review conversation history on a predictable schedule.
Setup
Build it in a few focused steps.
- 1Connect Chatbotkit and Linear once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to review the Chatbotkit history available to it, identify unresolved requests that need a human follow-up, and create one Linear issue per distinct request with its evidence and suggested next step.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test with one real unresolved conversation and confirm the resulting issue is useful.
Questions about this workflow
Can Notis review every conversation from Chatbotkit?
It can review the history made available through the connected access. The automation should not assume a complete history or data that Chatbotkit does not provide.
How does it avoid duplicate follow-ups?
The prompt can ask Notis to check available Linear issues for an existing matching follow-up before creating one. If the relevant issue is not identifiable from available data, that limitation should be reported.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatbotkit to Linear. A trigger fires from one place; an action lands in another.
Chatbotkit triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Chatbotkit and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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