Review customer follow-ups for consistency
Use a quarterly reminder to spot stale follow-ups, unclear next steps, and communication that needs a fresh decision.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create a reminder
Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').
Why this helps
Without a periodic review, customer follow-ups can become stale or inconsistent across the team.
- Make space to review stale follow-ups.
- Encourage consistent customer communication decisions.
- Prompt clearer next steps across the invoice portfolio.
Setup
Build it in a few focused steps.
- 1Connect Chaser and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe the outcome: remind me quarterly in Slack to review Chaser customer follow-ups for stale items, unclear next steps, or inconsistent communication.
- 4Pick a recurring quarterly schedule trigger and choose where run reports should go.
- 5Test with one real example and ensure the reminder captures the review purpose.
Questions about this workflow
Does this audit all customer communications automatically?
No. It schedules a review reminder. Any audit depends on information available to you or the workflow.
Can it send corrected customer messages?
No. The target action creates a Slack reminder, not a customer message.
Can I change what the audit checks?
Yes. Update the plain-language instruction to reflect the review criteria you want.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chaser to Slack. A trigger fires from one place; an action lands in another.
Chaser triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Chaser and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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