Keep customer payment communication decisions aligned
Make the team aware of the agreed customer follow-up, its timing, and the context you provide from Chaser.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
Different teammates can send conflicting or duplicate payment messages when communication decisions are not shared.
- Share the agreed next communication with teammates.
- Reduce duplicate or conflicting follow-up.
- Keep the decision and its context together in Slack.
Setup
Build it in a few focused steps.
- 1Connect Chaser and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe the outcome: when I start this workflow after a Chaser review, post the customer communication decision and next step I provide to Slack.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real example and verify the message reflects the confirmed decision.
Questions about this workflow
Does this send a message to the customer?
No. It shares a team update in Slack.
Can it decide what to say to the customer?
It can organize information you provide, but the listed workflow does not send customer communications through Chaser.
Does Chaser trigger the workflow?
No. Start it with a Notis webhook after the review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chaser to Slack. A trigger fires from one place; an action lands in another.
Chaser triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Chaser and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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