Keep Charla knowledge base reviews visible in Telegram
Make knowledge base upkeep a small, visible task instead of an item lost in the backlog.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Knowledge articles can become stale when there is no simple reminder to revisit what the team has published.
- Create a consistent moment to review published support guidance.
- Surface articles and categories in the team’s Telegram workflow.
- Make knowledge upkeep easier to plan and assign.
Setup
Build it in a few focused steps.
- 1Connect Charla and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it in plain language.
- 3In one instruction, ask Notis to review available Charla knowledge base articles and categories, note items that appear to need review, and post the list to Telegram.
- 4Choose a recurring schedule and select where Notis should send run reports.
- 5Test with one real example and check that any review criteria are clear.
Questions about this workflow
Can Notis know when an article is out of date?
Only if Charla returns a relevant date or status, or you provide review criteria. Otherwise ask Notis to list the available articles and categories without claiming they are stale.
Can this automation edit articles?
No. The selected Telegram action posts a message; editing Charla articles is outside this workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Telegram. A trigger fires from one place; an action lands in another.
Charla triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Charla and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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