Keep Charla Knowledge Base Reviews Visible
Make important knowledge article review decisions easier to return to by starring their Slack messages.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Why this helps
Knowledge base review notes can get buried in busy channels before someone updates or verifies the article.
- Keep review decisions accessible in Slack.
- Help owners return to article updates that need action.
- Reduce repeated searching for review context.
Setup
Build it in a few focused steps.
- 1Connect Charla and Slack once in Notis.
- 2Create an automation in the portal or by telling Notis what you want.
- 3In one instruction, ask Notis to review the supplied Charla article findings and star the referenced Slack messages for articles that need follow-up.
- 4Choose a recurring schedule and the channel for run reports.
- 5Test with one real review finding and its Slack message reference.
Questions about this workflow
Does Charla provide the Slack message reference?
Charla's listed API capabilities do not include Slack message references. Provide the relevant Slack channel and message information with the review data.
Can the workflow update Charla articles?
No. This workflow uses a Slack action to star a referenced item; it does not edit Charla knowledge base content.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Slack. A trigger fires from one place; an action lands in another.
Charla triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Charla and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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