Make Charla Conversation Exports Discoverable in Slack
Give a useful conversation export a durable Slack reference, so teammates can find and share it from the workspace.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Why this helps
Conversation exports can be difficult for teammates to locate when they only live in a support tool or an individual's download folder.
- Make an external export discoverable in Slack.
- Keep the export's source identifier and URL together.
- Help teams share relevant conversation records.
Setup
Build it in a few focused steps.
- 1Connect Charla and Slack once in Notis.
- 2Create an automation in the portal or by telling Notis what you want.
- 3In one instruction, ask Notis to add a Slack remote file for each submitted Charla export, using its provided unique external ID and Slack-accessible URL.
- 4Choose the Notis webhook trigger and the channel for run reports.
- 5Test with one real export link accessible to Slack.
Questions about this workflow
Does this upload the export into Slack?
No. It adds a reference to an external file. The external URL must be accessible to Slack, and the external ID must be unique.
What does Charla provide for this workflow?
The source description includes conversation exports. Provide the export's unique identifier and an external URL that Slack can access.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Slack. A trigger fires from one place; an action lands in another.
Charla triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Charla and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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