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Add Useful Support Reactions to Slack

When a support convention deserves a shared visual cue, Notis can help add its approved emoji to Slack.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

Why this helps

Teams can lack a consistent, quick way to mark recurring support states in Slack.

  • Create a shared visual marker for a support convention.
  • Reduce ambiguity in recurring team discussions.
  • Keep the proposed emoji grounded in supplied Charla guidance.

Setup

Build it in a few focused steps.

  • 1Connect Charla and Slack once in Notis.
  • 2Create an automation in the portal or by telling Notis what you want.
  • 3In one instruction, ask Notis to review the supplied Charla support conventions and add only an explicitly approved custom emoji with an available image URL and unique name.
  • 4Choose a recurring schedule and the channel for run reports.
  • 5Test with one approved emoji proposal and its image URL.

Questions about this workflow

Can Notis invent an emoji image URL?

No. Provide an accessible image URL and a unique emoji name. The Slack action adds the custom emoji to the workspace.

Will it add an emoji every scheduled run?

The instruction should tell Notis to act only when an approved proposal is supplied and the emoji is not already handled. Workspace limits may also apply.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Charla to Slack. A trigger fires from one place; an action lands in another.

Charla triggers

Slack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Set snooze duration

Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add a custom emoji to a Slack team

Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.

ActionInstant

Add an emoji alias

Adds an alias for an existing custom emoji in a slack enterprise grid organization.

ActionInstant

Add a remote file

Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.

ActionInstant

Add a star to an item

Stars a channel, file, file comment, or a specific message in slack.

ActionInstant

Add call participants

Registers new participants added to a slack call.

ActionInstant

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

ActionInstant

Add reaction to message

Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.

ActionInstant

Connect any two apps with Notis in the middle.

Charla and Slack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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