Turn Charla bug reports into Linear issues
Move customer-reported bugs from chat into Linear with the conversation context your team needs to investigate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Bug reports get buried in support conversations, leaving founders to copy details into Linear by hand or rely on memory.
- Capture actionable bug reports without retyping them.
- Include relevant conversation context in the issue.
- Keep support intake connected to engineering work.
Setup
Build it in a few focused steps.
- 1Connect Charla and Linear once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, ask Notis to review incoming Charla conversation data and create a Linear issue for each actionable bug, including its evidence and impact.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real bug report and review the resulting issue.
Questions about this workflow
Does Charla provide a native trigger for this workflow?
No Charla trigger event is listed here. Start the automation with a Notis webhook and send it the relevant conversation data.
Will every support conversation create an issue?
Tell Notis to create issues only for actionable bug reports, and to skip questions or feedback that do not describe a defect.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Linear. A trigger fires from one place; an action lands in another.
Charla triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Charla and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Linear.