Keep Linear issues current with Charla feedback
Bring new customer evidence into the Linear discussion where your team is already working.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
Customer updates arrive in chat after work starts, and important context fails to reach the team handling the issue.
- Add fresh customer context to an existing issue.
- Keep discussion history with the work item.
- Reduce manual searching across support and engineering tools.
Setup
Build it in a few focused steps.
- 1Connect Charla and Linear once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, ask Notis to review the supplied Charla conversation data and comment on a matching Linear issue when it contains material new context.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with one real conversation and confirm the comment belongs on the right issue.
Questions about this workflow
Can Notis find an issue from a conversation automatically?
Notis can use the conversation details and available Linear issue data to identify a likely match. Provide a reliable issue reference in the source data when possible, and have Notis report uncertain matches instead of guessing.
What starts the review?
A recurring Notis schedule starts it. Charla's trigger events are not provided for this workflow package.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Linear. A trigger fires from one place; an action lands in another.
Charla triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Charla and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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