Bring public customer signals into one memo
Capture relevant public discussions around a customer question, then keep the evidence and source links together in Drive.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Customer language gathered from scattered public sources can be difficult to organize and revisit during product decisions.
- Keep relevant public customer language with its source links.
- Summarize recurring themes around a specific question.
- Make research easier to revisit during planning.
Setup
Build it in a few focused steps.
- 1Connect Ceramic and Google Drive once in the Notis portal.
- 2Create an automation named Customer Voice Memo and describe the question, research outcome, and memo format in one instruction.
- 3Choose the notis_webhook trigger and select where run reports should go.
- 4Test with one real customer research question and review the memo in Drive.
Questions about this workflow
Does this search private customer conversations?
No. Ceramic Search provides public web content for keyword queries. Private customer interviews or support records must be supplied separately if needed.
Can the memo distinguish evidence from interpretation?
Yes. Ask Notis to separate direct public findings and linked sources from its summary of themes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ceramic to Google Drive. A trigger fires from one place; an action lands in another.
Ceramic triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Ceramic and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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