Keep customer commitments visible with a weekly review
Review what the team has promised, what remains open, and where the CRM context leaves a question unanswered.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Customer promises are easy to miss when they are spread across records, deal notes, and task lists.
- Review customer commitments in one recurring message.
- Highlight promises without a clear next step.
- Support reliable follow-through without relying on memory.
Setup
Build it in a few focused steps.
- 1Connect Centralstationcrm and Telegram once in Notis.
- 2Create an automation in Notis from any channel, or open Automations, then New Automation in the portal.
- 3In one instruction, ask Notis to summarize supplied customer commitments and open tasks, flag unclear next steps, and send the review to Telegram.
- 4Choose the notis_cron trigger, set the schedule, and choose where run reports should go.
- 5Test with one real customer example and confirm the summary distinguishes recorded facts from gaps.
Questions about this workflow
Does the CRM provide a dedicated commitments event?
No Centralstationcrm trigger events are listed. The schedule starts the automation, which can review available CRM context.
Will it know what counts as a commitment?
Define the commitment signals in your instruction, such as an explicit promise recorded in a note or task. The automation should flag ambiguous records for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Centralstationcrm to Telegram. A trigger fires from one place; an action lands in another.
Centralstationcrm triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Centralstationcrm and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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