Make the next customer follow-up easy to act on
Get a short sequence of next steps in Telegram, based on the CRM context you provide.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Follow-up work becomes harder when next actions are scattered across task notes and customer records.
- Group related next steps into a readable plan.
- Keep existing task information in view while planning.
- Surface missing owners or dates instead of filling them in.
Setup
Build it in a few focused steps.
- 1Connect Centralstationcrm and Telegram once in Notis.
- 2Create an automation in Notis from any channel, or use Automations, then New Automation in the portal.
- 3In one instruction, ask Notis to turn supplied customer and task context into an ordered follow-up plan and send it to Telegram.
- 4Choose the notis_webhook trigger and select where run reports should go.
- 5Test with one real follow-up example and confirm the plan does not invent owners or deadlines.
Questions about this workflow
Will this create or update CRM tasks?
No. This workflow sends a Telegram message using the listed Telegram action. It does not create or update Centralstationcrm tasks.
What if a task has no due date?
Ask Notis to identify the missing due date in the plan rather than invent one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Centralstationcrm to Telegram. A trigger fires from one place; an action lands in another.
Centralstationcrm triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Centralstationcrm and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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