Put Celigo failure logs in the right WhatsApp chat
Help the on-call person investigate faster by sending the diagnostic file Celigo makes available in its event.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send media
Send a media message to a whatsapp number. note: the media will be delivered to the recipient only if they have texted first.
Why this helps
A failure alert without the relevant log can force a second trip through integration history.
- Put the alert and diagnostic artifact together.
- Reduce manual log hunting when a flow fails.
- Use only media references included in the event.
Setup
Build it in a few focused steps.
- 1Connect Celigo and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3Describe the outcome: send the supported diagnostic media and a short failure summary from the webhook.
- 4Pick the webhook trigger, choose where run reports go, and configure Celigo to call the Notis webhook with the media URL and recipient.
- 5Test with one real failure and confirm the recipient has texted the WhatsApp number first.
Questions about this workflow
Does this upload a file to WhatsApp first?
This workflow uses Send media. The event must provide a usable media URL; upload media is a separate action.
Will a media link always work?
The file must be accessible and in a format and size supported by WhatsApp.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Celigo to Whatsapp. A trigger fires from one place; an action lands in another.
Celigo triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Celigo and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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