Connect related integration incidents in Jira
When two failures share a cause, link their Jira issues so investigation does not split into separate threads.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related integration problems can be investigated in isolation when the Jira issues do not show their connection.
- Link the two issues identified in the webhook.
- Keep related investigations connected for the team.
- Make recurring or shared integration problems easier to recognize.
Setup
Build it in a few focused steps.
- 1Connect Celigo and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3Tell Notis to link the two Jira issues named in each webhook request using the relationship described in the request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real pair of related incidents.
Questions about this workflow
What information is required?
The webhook needs to identify both Jira issues and the intended relationship between them.
Does this find related issues automatically?
This workflow uses the issue identifiers supplied in the webhook. It does not claim to discover a relationship that Celigo did not provide.
Can the link include a note?
The Jira action supports an optional comment with the link. Include the note in your instruction or incoming request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Celigo to Jira. A trigger fires from one place; an action lands in another.
Celigo triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Celigo and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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