Answer carbon removal order questions with the latest context
Bring the order record into the WhatsApp thread so you can respond without a separate manual lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
A question in chat can sit unanswered while someone switches apps to find the matching order details.
- Tie the update to the specific WhatsApp message being answered.
- Use order information available through Cdr platform.
- Reduce app switching when handling a status question.
Setup
Build it in a few focused steps.
- 1Connect Cdr platform and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to look up the referenced Cdr platform order and reply to the specified WhatsApp message with the latest available status.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real order question and a WhatsApp conversation that has initiated contact.
Questions about this workflow
Does this trigger automatically from a WhatsApp message?
No. Cdr platform has no listed trigger events, so this workflow starts when a request reaches its Notis webhook.
What if the request does not identify an order or message?
Provide the order reference and target message details in the request, or Notis may not have enough information to look up and reply accurately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cdr platform to Whatsapp. A trigger fires from one place; an action lands in another.
Cdr platform triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Cdr platform and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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