Make order exceptions visible to the team
When an update flags an issue, send a focused notification with the context your team needs to respond.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
An order problem can sit unnoticed when its update is buried among routine activity.
- Bring exception details to the team's attention.
- Make the relevant Jira issue easier to open and review.
- Cut down on manual alerting.
Setup
Build it in a few focused steps.
- 1Connect Cdr platform and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for order exception notifications.
- 3Tell Notis to notify the team about the Jira issue identified by any incoming update that describes an exception, including the reason.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real exception update and a matching Jira issue.
Questions about this workflow
Will routine order updates send notifications?
Tell Notis to send a notification only when the incoming update describes an exception that needs attention.
What should the notification include?
Ask it to include the issue reference and the exception details supplied by Cdr platform.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cdr platform to Jira. A trigger fires from one place; an action lands in another.
Cdr platform triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Cdr platform and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.