Check subscription status after billing calls
When a customer asks about a subscription on a call, Notis can look up the matching Stripe subscription and include its status in the run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List subscriptions
Retrieves a list of stripe subscriptions, optionally filtered by various criteria such as customer, price, status, collection method, and date ranges, with support for pagination.
Why this helps
Answering a simple subscription question can mean switching apps, searching Stripe, and rebuilding context from the call.
- Bring subscription context into the call follow-up.
- Use transcript details to guide a Stripe subscription search.
- Keep the lookup tied to the customer's question.
Setup
Build it in a few focused steps.
- 1Connect Castingwords and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for subscription call follow-up.
- 3Tell Notis to identify subscription status questions in finalized transcripts, look up the matching Stripe subscription when a reliable identifier is present, and summarize the result in the report.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real transcript and confirm the returned subscription matches the customer.
Questions about this workflow
Can it find a subscription from a name alone?
A reliable customer or subscription identifier helps avoid mismatches. Have Notis report when the transcript does not provide enough identifying information.
Does this workflow change subscription status?
No. It uses the Stripe List subscriptions action to retrieve matching subscription information for the report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Castingwords to Stripe. A trigger fires from one place; an action lands in another.
Castingwords triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Castingwords and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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