Capture customer feedback without losing its context
Preserve what customers actually said as structured feedback, and keep unclear attribution out of the submission queue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create batch of feedback submissions
Creates a batch of feedback submissions in hubspot, ideal for bulk imports; all property names, `associationtypeid`s, and association `to id`s must reference existing entities in hubspot.
Why this helps
Useful product feedback is hard to find later when it remains scattered across interview transcripts.
- Collect explicit feedback in a consistent CRM destination.
- Retain concise transcript context for later review.
- Avoid misattributing feedback when the speaker or record is unclear.
Setup
Build it in a few focused steps.
- 1Connect Castingwords and HubSpot once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to create a feedback submission only for explicit customer feedback and only when the required properties and existing record association are known.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real interview transcript and review its submission and association.
Questions about this workflow
Will it treat every opinion in the recording as customer feedback?
Use an instruction that requires explicit product or service feedback from a clearly identified customer, and skips interviewer opinions or uncertain attribution.
Does HubSpot accept any association value?
No. Property names and association types and record IDs must refer to entities that exist in the HubSpot account.
What happens if the speaker cannot be matched to a contact?
Ask Notis to report the missing match and skip the submission rather than associating feedback with the wrong person.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Castingwords to Hubspot. A trigger fires from one place; an action lands in another.
Castingwords triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Castingwords and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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