Send a WhatsApp alert when a VIN lookup finds a recall
A recall result should not get buried in a report. Send the important detail straight to the person who needs to act.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Recall findings can sit unnoticed in a lookup result while someone waits for a manual update.
- Surface open recalls as soon as the lookup is submitted.
- Keep the alert focused on the vehicle and follow-up.
- Reduce manual copying from vehicle reports.
Setup
Build it in a few focused steps.
- 1Connect CarsXE and Whatsapp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to check a submitted VIN lookup for open recalls and message the supplied owner number with the VIN and recall result.
- 4Choose a webhook trigger, then select where run reports should go.
- 5Test with one real CarsXE recall result and confirm the WhatsApp message is useful.
Questions about this workflow
What starts this workflow?
A webhook starts it when your system submits a vehicle lookup request to Notis. CarsXE does not provide a trigger event here.
Does CarsXE provide the owner's WhatsApp number?
No. Include the recipient number in the webhook request or provide another source for it.
Can it send a message to any number?
The recipient must have initiated a WhatsApp conversation for a regular text message to be delivered.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CarsXE to Whatsapp. A trigger fires from one place; an action lands in another.
CarsXE triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
CarsXE and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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