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Help buyers choose from a vehicle shortlist in WhatsApp

Give buyers a small, clear set of options and let them tell you which vehicle to discuss next.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Send interactive buttons

Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.

Why this helps

Long vehicle lists are hard to review and make follow-up conversations drag on.

  • Trim a larger result set into a few useful candidates.
  • Let buyers signal interest with a quick tap.
  • Keep the next conversation centered on a selected vehicle.

Setup

Build it in a few focused steps.

  • 1Connect CarsXE and Whatsapp once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to review the submitted vehicle search results, choose up to three suitable candidates, and ask the buyer to select one using WhatsApp buttons.
  • 4Choose a webhook trigger, then select where run reports should go.
  • 5Test with one real search and buyer number, and confirm the buyer has messaged first.

Questions about this workflow

Where does the search request come from?

A webhook request starts the workflow and should include the search details and buyer's WhatsApp number. CarsXE has no listed trigger event.

Can the buttons show more than three vehicles?

No. The available interactive buttons action supports up to three buttons.

Will the message reach a new WhatsApp contact?

Interactive button messages are delivered only when the recipient has texted first.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link CarsXE to Whatsapp. A trigger fires from one place; an action lands in another.

CarsXE triggers

Whatsapp actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

CarsXE and Whatsapp, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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