Bring the recall case emails together
Search for the conversations connected to a recall finding before deciding what needs attention next.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Why this helps
Recall follow-up is harder when the relevant customer or service emails are scattered across the inbox.
- Finds related messages using lookup identifiers supplied to the workflow.
- Helps recover case context before taking action.
- Keeps the next response grounded in the existing conversation.
Setup
Build it in a few focused steps.
- 1Connect CarsXE and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe which supplied vehicle identifiers and recall context should guide the Gmail search.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real recall case and inspect the matching emails.
Questions about this workflow
Does the workflow search based on VIN?
It can use a VIN or other identifiers if they are supplied and suitable for the Gmail search.
Does it send any email?
No. It searches for existing emails and returns matching messages.
What if there are no matches?
Instruct Notis to report that no related emails were found and avoid assuming prior contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CarsXE to Gmail. A trigger fires from one place; an action lands in another.
CarsXE triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
CarsXE and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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