Handle report-related refund requests in Stripe
Keep a clear refund request from getting lost between document work and billing.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
A customer issue tied to a report can require a billing response, but payment references and refund details are easy to overlook.
- Act on refund requests that identify the original payment.
- Use an explicitly supplied partial amount when requested.
- Report incomplete payment references for human follow-up.
Setup
Build it in a few focused steps.
- 1Connect Carbone and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for report-related refund requests.
- 3Describe in one instruction how to create a refund only when the request includes the payment reference and authorized amount.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real, approved refund request and valid Stripe payment reference.
Questions about this workflow
Can this refund a payment based on a report complaint alone?
No. The request must provide a valid charge or payment intent reference and the intended refund details.
Does Stripe allow a refund to be reversed?
The refund action changes payment status in Stripe. Use it only for a refund request that is ready to process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Carbone to Stripe. A trigger fires from one place; an action lands in another.
Carbone triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Carbone and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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