Share captured customer research in Telegram
Make useful customer research easier to discuss with short Telegram briefs that keep the original source close by.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Customer research sources often get shared without context, so teams miss the evidence and the questions worth exploring next.
- Keep research sources and takeaways together.
- Distinguish source evidence from interpretation.
- Surface follow-up questions for the team.
Setup
Build it in a few focused steps.
- 1Connect CaptureKit and Telegram once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Describe the outcome: summarize supplied customer research pages, include source references, and list questions the content leaves unanswered in Telegram.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with a real captured research page.
Questions about this workflow
Can this process private interview transcripts?
This workflow is grounded in CaptureKit's webpage capture and structured web content capabilities. Do not assume it can access interview records that are not supplied.
Can the summary extract customer quotes?
It can include short relevant excerpts if they are present in the captured content and your instruction requests them.
Can it create product decisions from the research?
It can identify implications and questions, but a decision should rely on the evidence and context your team provides.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CaptureKit to Telegram. A trigger fires from one place; an action lands in another.
CaptureKit triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
CaptureKit and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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