Organize video feedback with a WhatsApp list
Give reviewers a compact menu of feedback categories so they can choose a useful response without composing a long message.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Unstructured feedback makes it harder to sort video changes and follow up on the right decision.
- Provide up to ten structured feedback options
- Make review replies easier to triage
- Keep the review menu connected to a video link
Setup
Build it in a few focused steps.
- 1Connect Captions and WhatsApp once in the Notis portal.
- 2Create an automation named Captions video feedback menu.
- 3Tell Notis to send the video link with a WhatsApp list of feedback categories relevant to this review.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real video and confirm the list choices are clear.
Questions about this workflow
Can the workflow read the selected list item?
This action sends the list message. Receiving and routing the selection requires a separate inbound-message process.
How many options can the list include?
The action supports up to ten options.
Is a list better than buttons?
Use a list when you need several structured choices. Use buttons for a small set of up to three quick responses.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Captions to Whatsapp. A trigger fires from one place; an action lands in another.
Captions triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Captions and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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