Get alert policy context during an incident
A single request can bring the New Relic policy list into the incident workflow and reduce the steps needed to get oriented.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Alert Policies
Tool to retrieve a list of alert policies. use when you need to list existing alert policies with optional filtering and pagination.
Why this helps
During an incident, assembling basic monitoring context competes with the work of resolving the issue.
- Give responders a quick reference point for policy review.
- Reduce tool hopping at the start of an investigation.
Setup
Build it in a few focused steps.
- 1Connect Captions and New Relic to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to fetch incident policy context.
- 3Provide one plain-language instruction to retrieve relevant New Relic alert policies for Captions services.
- 4Select an incoming webhook trigger and an incident reporting channel.
- 5Test with a representative incident request and confirm the policy list helps orientation.
Questions about this workflow
Does this diagnose the incident?
No. It retrieves alert policies as context for a responder.
Can the webhook be called by an incident checklist?
Yes. A custom backend or internal process can call the Notis webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Captions to New relic. A trigger fires from one place; an action lands in another.
Captions triggers
New relic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Alert Notification Channel
Tool to create an alert notification channel. use when you need to register a new endpoint (email, webhook, etc.) for alert notifications.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Alert Policy
Tool to create an alert policy. use when you need to programmatically set up a new alert policy in new relic.
Delete alert policy
Tool to delete an existing alert policy via rest api. use when you have the policy id and want to remove it via new relic's rest api. use after confirming the policy id exists.
Get Alert Channels
Tool to retrieve a list of alert notification channels. use when you need to list all configured channels after verifying your api key.
Get Alert Conditions
Tool to retrieve alert conditions for a specified policy. use after you have the policy id.
Get Alert Policies
Tool to retrieve a list of alert policies. use when you need to list existing alert policies with optional filtering and pagination.
Get Applications
Tool to retrieve a list of new relic applications. use when you need to list all applications or filter by name, host, or ids after authenticating your api key.
Get Browser Applications
Tool to list new relic browser applications. use when you need to retrieve all browser applications or filter by name after authenticating your api key.
Connect any two apps with Notis in the middle.
Captions and New relic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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