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Notis

Get alert policy context during an incident

A single request can bring the New Relic policy list into the incident workflow and reduce the steps needed to get oriented.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Alert Policies

Tool to retrieve a list of alert policies. use when you need to list existing alert policies with optional filtering and pagination.

Why this helps

During an incident, assembling basic monitoring context competes with the work of resolving the issue.

  • Give responders a quick reference point for policy review.
  • Reduce tool hopping at the start of an investigation.

Setup

Build it in a few focused steps.

  • 1Connect Captions and New Relic to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis to fetch incident policy context.
  • 3Provide one plain-language instruction to retrieve relevant New Relic alert policies for Captions services.
  • 4Select an incoming webhook trigger and an incident reporting channel.
  • 5Test with a representative incident request and confirm the policy list helps orientation.

Questions about this workflow

Does this diagnose the incident?

No. It retrieves alert policies as context for a responder.

Can the webhook be called by an incident checklist?

Yes. A custom backend or internal process can call the Notis webhook.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Captions to New relic. A trigger fires from one place; an action lands in another.

Captions triggers

New relic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Alert Notification Channel

Tool to create an alert notification channel. use when you need to register a new endpoint (email, webhook, etc.) for alert notifications.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Alert Policy

Tool to create an alert policy. use when you need to programmatically set up a new alert policy in new relic.

ActionInstant

Delete alert policy

Tool to delete an existing alert policy via rest api. use when you have the policy id and want to remove it via new relic's rest api. use after confirming the policy id exists.

ActionInstant

Get Alert Channels

Tool to retrieve a list of alert notification channels. use when you need to list all configured channels after verifying your api key.

ActionInstant

Get Alert Conditions

Tool to retrieve alert conditions for a specified policy. use after you have the policy id.

ActionInstant

Get Alert Policies

Tool to retrieve a list of alert policies. use when you need to list existing alert policies with optional filtering and pagination.

ActionInstant

Get Applications

Tool to retrieve a list of new relic applications. use when you need to list all applications or filter by name, host, or ids after authenticating your api key.

ActionInstant

Get Browser Applications

Tool to list new relic browser applications. use when you need to retrieve all browser applications or filter by name after authenticating your api key.

ActionInstant

Connect any two apps with Notis in the middle.

Captions and New relic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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