Make alert routing visible in the handoff
A channel inventory can help the incoming incident owner understand the configured notification paths without searching across settings.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Alert Channels
Tool to retrieve a list of alert notification channels. use when you need to list all configured channels after verifying your api key.
Why this helps
Handoffs lose momentum when the next person must rediscover basic routing information.
- Include routing context in the handoff moment.
- Help the next owner start with fewer open questions.
Setup
Build it in a few focused steps.
- 1Connect Captions and New Relic to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to support incident handoffs.
- 3Write one plain-language instruction to retrieve New Relic alert channels when an incident handoff is requested.
- 4Choose an incoming webhook trigger and the handoff report channel.
- 5Test one handoff request and confirm the inventory is clear to the next owner.
Questions about this workflow
Does this assign an incident owner?
No. It retrieves alert channels to support the handoff.
Can this be called from a custom incident tool?
Yes. A custom backend can send an HTTP request to the Notis webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Captions to New relic. A trigger fires from one place; an action lands in another.
Captions triggers
New relic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Alert Notification Channel
Tool to create an alert notification channel. use when you need to register a new endpoint (email, webhook, etc.) for alert notifications.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Alert Policy
Tool to create an alert policy. use when you need to programmatically set up a new alert policy in new relic.
Delete alert policy
Tool to delete an existing alert policy via rest api. use when you have the policy id and want to remove it via new relic's rest api. use after confirming the policy id exists.
Get Alert Channels
Tool to retrieve a list of alert notification channels. use when you need to list all configured channels after verifying your api key.
Get Alert Conditions
Tool to retrieve alert conditions for a specified policy. use after you have the policy id.
Get Alert Policies
Tool to retrieve a list of alert policies. use when you need to list existing alert policies with optional filtering and pagination.
Get Applications
Tool to retrieve a list of new relic applications. use when you need to list all applications or filter by name, host, or ids after authenticating your api key.
Get Browser Applications
Tool to list new relic browser applications. use when you need to retrieve all browser applications or filter by name after authenticating your api key.
Connect any two apps with Notis in the middle.
Captions and New relic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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