Carry a reviewed customer correction from Capsule to Stripe
Apply a confirmed contact correction where billing communications rely on it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer
Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.
Why this helps
A corrected customer detail can be fixed in the CRM but forgotten in the system used for billing communications.
- Carry confirmed corrections into Stripe
- Avoid repeating the same contact cleanup
- Keep updates limited to reviewed information
Setup
Build it in a few focused steps.
- 1Connect Capsule CRM and Stripe once in the Notis portal.
- 2Create an automation for reviewed customer corrections.
- 3Tell Notis to update the matching Stripe customer only when Capsule marks the correction as reviewed, changing only provided values.
- 4Choose the notis_webhook trigger and where run reports should go.
- 5Test with one real correction and verify only the intended Stripe fields changed.
Questions about this workflow
Can the workflow overwrite a Stripe value with a blank?
Instruct Notis to update only provided, non-empty, reviewed details. Unspecified fields remain unchanged in Stripe.
What if there are multiple possible Stripe matches?
Ask Notis to stop and report the ambiguity so a person can confirm the correct customer before an update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Capsule crm to Stripe. A trigger fires from one place; an action lands in another.
Capsule crm triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Capsule crm and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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