Follow up on proposals still waiting for a reply
A considerate check-in can uncover questions and help you decide what to do with an unanswered proposal.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
Without a clear review routine, proposals can stay open while both sides assume the other will follow up.
- Use available activity details to identify proposals needing attention.
- Ask a simple question that makes replying easy.
- Keep your pipeline from accumulating silent conversations.
Setup
Build it in a few focused steps.
- 1Connect Capsule CRM and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for unanswered proposal follow-up.
- 3Tell Notis how to identify an unanswered proposal from available Capsule details, what follow-up to send and what to do if response history is unavailable.
- 4Pick a recurring schedule as the trigger and choose where run reports should go.
- 5Test with one real proposal and confirm that the activity supports the follow-up.
Questions about this workflow
Can it tell whether a prospect replied?
Only if the relevant activity or response information is available in Capsule. If it is not, provide the needed context or have Notis flag the record.
Can the email be sent automatically?
Yes, this workflow uses Gmail Send Email for records matching your stated rule. Test carefully and state exclusions in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Capsule crm to Gmail. A trigger fires from one place; an action lands in another.
Capsule crm triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Capsule crm and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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