Create Stripe refunds from campaign support requests
Move a clear refund request toward resolution without losing the payment details in a separate inbox.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests can stall while you search across campaign context and billing records for the right payment.
- Keep a support handoff tied to the correct Stripe payment reference.
- Reduce delay between approving a refund and processing it.
- Make refund handling easier to track in run reports.
Setup
Build it in a few focused steps.
- 1Connect Canva and Stripe once in the Notis portal.
- 2Create an automation with a plain language instruction describing the refund request and approval conditions.
- 3Tell Notis to create a full or partial Stripe refund using the charge ID or payment intent ID supplied in the webhook request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real, approved example and verify the refund result in Stripe.
Questions about this workflow
Can the refund action identify a payment from a Canva design alone?
No. Stripe requires a charge ID or payment intent ID for the refund action. Ensure the webhook request includes the correct identifier and refund amount if partial.
Should every support request trigger an immediate refund?
Only if that is the outcome you intend. Your prompt should make the approval condition explicit, and the request should include the payment reference needed by Stripe.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canva to Stripe. A trigger fires from one place; an action lands in another.
Canva triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Canva and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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