Notice when Canny feedback themes shift
Make changing customer signals easier to spot across regular feedback reviews.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
A growing theme or sudden change in requests can be difficult to notice by reading posts one at a time.
- Compare themes across defined review periods.
- Bring notable changes into a Telegram conversation.
- Keep trend review grounded in the posts Canny provides.
Setup
Build it in a few focused steps.
- 1Connect Canny and Telegram once in Notis.
- 2Create an automation from any channel or from Automations, New Automation in the portal.
- 3Tell Notis to compare recent Canny feedback themes with the prior period, note meaningful shifts supported by the data, and send the findings to Telegram.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test with one real example and confirm the comparison periods are clear.
Questions about this workflow
Does Canny provide a historical baseline for every theme?
Not necessarily. Notis can compare the feedback available from Canny; name any required time windows or baseline that is not available.
What counts as a meaningful shift?
Describe the threshold or type of change you want Notis to flag in the instruction. Avoid relying on a baseline that Canny does not return.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canny to Telegram. A trigger fires from one place; an action lands in another.
Canny triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Canny and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Telegram.