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Notis

Review refund activity alongside feedback trends

Make refund activity easier to review by gathering Stripe refund records into a recurring Notis report for your feedback review routine.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Refunds

Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.

Why this helps

Refund activity and product feedback can point to related customer friction, but comparing them manually takes time.

  • Bring refund records into a recurring review routine.
  • Summarize available refund data for comparison with feedback context.

Setup

Build it in a few focused steps.

  • 1Connect Canny and Stripe once in the Notis portal.
  • 2Create an automation in the portal under Automations, New Automation, and name it.
  • 3Tell Notis: On each run, list Stripe refunds and summarize the returned records for review alongside billing-related feedback trends.
  • 4Pick a recurring schedule and choose where run reports should go.
  • 5Test with one real example and inspect the returned refund details.

Questions about this workflow

Does this workflow issue refunds?

No. It lists existing refunds and summarizes the returned information.

Can it compare refunds with a Canny history baseline?

Only if that feedback history or baseline is supplied in the run context. Stripe refund records alone do not contain Canny feedback history.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canny to Stripe. A trigger fires from one place; an action lands in another.

Canny triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Canny and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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