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Notis

Find matching Stripe customers for feedback follow-up

Use a recurring review to search Stripe customers with a query you provide and surface matching customer records in the Notis report.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Search Stripe customers

Retrieves a list of stripe customers matching a search query that adheres to stripe's search query language.

Why this helps

Finding the right Stripe customer while triaging feedback can take repeated searches and break focus.

  • Search for matching customer records using a supplied query.
  • Put available matches into a feedback follow-up report.

Setup

Build it in a few focused steps.

  • 1Connect Canny and Stripe once in the Notis portal.
  • 2Create an automation in the portal under Automations, New Automation, and name it.
  • 3Tell Notis: On each run, search Stripe customers using the query I provide and summarize the matching records for feedback follow-up.
  • 4Pick a recurring schedule and choose where run reports should go.
  • 5Test with one real example and a valid Stripe search query.

Questions about this workflow

Can Notis guess a Stripe search query from missing feedback details?

The workflow needs a query grounded in information available in the run context. If the needed details are missing, the report should say so.

How is this different from listing customers?

This action searches customers with Stripe's search query language, while listing customers supports filters such as email and creation date.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canny to Stripe. A trigger fires from one place; an action lands in another.

Canny triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Canny and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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