Review subscription context during Canny feedback triage
When feedback needs a billing context check, have Notis retrieve relevant Stripe subscription information and include the results with the run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List subscriptions
Retrieves a list of stripe subscriptions, optionally filtered by various criteria such as customer, price, status, collection method, and date ranges, with support for pagination.
Why this helps
Subscription context can affect how a founder responds to feedback, but checking it by hand adds another tool switch.
- Include relevant subscription information in feedback triage reports.
- Make follow-up decisions with available billing context at hand.
Setup
Build it in a few focused steps.
- 1Connect Canny and Stripe once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, and name it.
- 3Tell Notis: When Canny feedback arrives with a Stripe customer ID, list that customer's Stripe subscriptions and summarize the matching records in the run report.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real feedback event and a valid Stripe customer ID.
Questions about this workflow
Can this workflow infer subscription history that Stripe does not return?
No. The summary is limited to the Stripe subscription data returned for the supplied customer context.
Does this action change subscriptions?
No. This workflow lists subscriptions for review and does not cancel or update them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canny to Stripe. A trigger fires from one place; an action lands in another.
Canny triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Canny and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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