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Notis

Route urgent Canny feedback to Linear triage

Make time-sensitive customer reports easier to spot and assess in the team's issue queue.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create linear issue

Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.

Why this helps

Time-sensitive feedback can wait in a general queue when nobody notices the urgency during routine review.

  • Make qualifying urgent reports visible in Linear.
  • Preserve the customer's stated impact.
  • Help the team assess time-sensitive requests sooner.

Setup

Build it in a few focused steps.

  • 1Connect Canny and Linear once in Notis.
  • 2Create an automation and define what qualifies as urgent for your team.
  • 3Tell Notis to create a Linear issue with the impact, evidence, and source context available in Canny.
  • 4Choose a webhook trigger and a channel for run reports.
  • 5Test using a real example that meets your urgency criteria.

Questions about this workflow

Does this assign an emergency priority automatically?

Specify a valid priority only if that matches your process. The workflow creates an issue for triage based on your criteria.

Can it infer customer impact?

It can summarize stated impact in the post. It should not invent impact details that are not present.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canny to Linear. A trigger fires from one place; an action lands in another.

Canny triggers

Linear actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create linear attachment

Creates a new attachment and associates it with a specific, existing linear issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create a comment

Creates a new comment on a specified linear issue.

ActionInstant

Create linear issue

Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.

ActionInstant

Get create issue default params

Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.

ActionInstant

Create a label

Creates a new label in linear for a specified team, used to categorize and organize issues.

ActionInstant

Delete issue

Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.

ActionInstant

Get all teams

Retrieves all teams from the linear workspace without requiring any parameters.

ActionInstant

Download issue attachments

Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.

ActionInstant

Connect any two apps with Notis in the middle.

Canny and Linear, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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