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Record Canny follow-up in HubSpot

Keep a record of planned or completed feedback follow-up alongside the customer context in HubSpot.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create a batch of emails

Creates multiple email objects for record-keeping (does not send emails) within hubspot crm in a single batch, allowing properties and associations to other crm objects to be set for each email.

Why this helps

Follow-up notes can disappear into chat or personal reminders instead of the CRM record.

  • Store follow-up context in HubSpot for later reference.
  • Reduce manual note creation after feedback review.
  • Make customer communication history easier to inspect.

Setup

Build it in a few focused steps.

  • 1Connect Canny and HubSpot once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to create a HubSpot email engagement record with a follow-up note for each qualifying Canny request, without sending an email.
  • 4Choose the webhook trigger and choose a run report destination.
  • 5Test with one real feedback item and verify the engagement record and associations.

Questions about this workflow

Will this send an email to the submitter?

No. The batch email action creates email objects for record keeping and does not send messages.

Can the record be associated with a contact?

The action supports associations when the relevant ids and association type ids are valid and existing in HubSpot.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canny to Hubspot. A trigger fires from one place; an action lands in another.

Canny triggers

Hubspot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add asset association

Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add token to event template

Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.

ActionInstant

Archive email

Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.

ActionInstant

Archive a batch of emails by ID

Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.

ActionInstant

Archive a batch of quotes by id

Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.

ActionInstant

Archive batch of companies by id

Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.

ActionInstant

Archive batch of contacts by id

Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.

ActionInstant

Archive batch of deals by id

Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.

ActionInstant

Connect any two apps with Notis in the middle.

Canny and Hubspot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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