Keep feedback email activity in HubSpot
Record a feedback related email in the account history your team uses for follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email
Creates a new email engagement record in hubspot, requiring portal-specific `properties` (e.g., `hs timestamp` as a utc millisecond timestamp), and that association `to id`s and `associationtypeid`s are valid and existing.
Why this helps
Important customer messages about feedback are harder to find when the CRM does not contain a record.
- Keep feedback related communication available in CRM history.
- Associate the record with existing CRM entities when identifiers are valid.
- Reduce hand-entered engagement records.
Setup
Build it in a few focused steps.
- 1Connect Canny and HubSpot once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis when to create a HubSpot email engagement record from the incoming feedback communication and to use only valid existing associations.
- 4Choose the webhook trigger and select a run report destination.
- 5Test with one real communication and inspect its HubSpot record.
Questions about this workflow
Does this send the email?
No. This action creates an email engagement record. It does not send an email.
What associations can be used?
Associations require valid existing HubSpot record ids and association type ids.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canny to Hubspot. A trigger fires from one place; an action lands in another.
Canny triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Canny and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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