Bring the words customers use into your messaging
Review real phrases from feedback when updating product pages, onboarding, or launch copy.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
Teams often write from internal assumptions because customer wording is hard to gather on demand.
- Gather phrases customers actually use
- Keep messaging decisions grounded in feedback
- Review source context before reusing wording
Setup
Build it in a few focused steps.
- 1Connect Canny and Gmail once in the Notis portal.
- 2Create an automation in Automations, then New Automation.
- 3Describe the language or topic to collect and ask for source context in the email.
- 4Pick a webhook trigger and choose where run reports go.
- 5Test with one real Canny feedback example.
Questions about this workflow
Can the summary invent polished quotes?
Ask Notis to preserve exact wording and clearly mark summaries. Review source posts before quoting customers.
Can it write marketing copy?
This workflow collects customer language for review. Include a separate instruction if you want draft copy, and check it against source feedback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canny to Gmail. A trigger fires from one place; an action lands in another.
Canny triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Canny and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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