Apply Campayn retention requests to Stripe subscriptions
Turn a submitted retention decision into a subscription update, using the existing subscription and valid change details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Subscription
Updates an existing, non-canceled stripe subscription by its id, ensuring all referenced entity ids (e.g., prices, coupons) are valid and automatic tax liability is correctly specified if enabled.
Why this helps
When a customer agrees to a plan change during campaign follow-up, the billing update can still be forgotten.
- Update an existing non-canceled Stripe subscription.
- Tie the billing change to a submitted retention request.
- Keep a run report for follow-up.
Setup
Build it in a few focused steps.
- 1Connect Campayn and Stripe once in the Notis portal.
- 2Create an automation describing the valid subscription change to apply from a submitted request.
- 3Pick the webhook trigger and choose where run reports go.
- 4Test with one real retention request and an existing subscription.
Questions about this workflow
Can this update a canceled subscription?
No. The listed action updates an existing non-canceled subscription.
What details are required?
Provide the subscription id and valid changes. Any referenced entity ids must be valid, and automatic tax liability must be specified correctly if automatic tax is enabled.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Campayn to Stripe. A trigger fires from one place; an action lands in another.
Campayn triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Campayn and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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