Add campaign opt-out context to Jira work
Bring the relevant campaign details into Jira when an opt-out needs investigation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
A possible campaign issue is raised, but the ticket lacks the source context needed to understand what happened.
- Keep investigation details with the Jira issue
- Make campaign follow-up easier to pick up
- Reduce repeated context gathering
Setup
Build it in a few focused steps.
- 1Connect Campayn and Jira once in the Notis portal.
- 2Create an automation in Automations, then choose New Automation.
- 3Tell Notis to update the matching Jira issue with the supplied opt-out context and source details.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real opt-out report and related issue.
Questions about this workflow
Does Campayn provide a reason for each opt-out?
Use only details available in the incoming information. If no reason is present, ask Notis to note that it was not supplied rather than infer one.
Will this overwrite unrelated issue content?
Specify which issue details to update. Jira's edit action merges supplied field values, and direct parameters take precedence over fields.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Campayn to Jira. A trigger fires from one place; an action lands in another.
Campayn triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Campayn and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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