Update Jira when Callpage request details change
When a caller changes their request or callback details, bring the latest information into the Jira issue already in progress.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Changed contact details or requests can leave Jira stale, causing duplicated outreach or work based on old information.
- Keep important Jira fields current with the latest request details.
- Reduce duplicate or misdirected follow-up.
- Preserve a single work item as a request evolves.
Setup
Build it in a few focused steps.
- 1Connect Callpage and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe which changed details Notis should apply to the related Jira issue, and include how it should identify that issue from the webhook.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real changed request and review the updated issue.
Questions about this workflow
Can this update any Jira field?
The action supports issue field updates. Specify only fields supported by your Jira project and provide the corresponding values in Callpage data.
How do I prevent the wrong issue from changing?
Use a stable issue key or matching reference in the webhook, and test with a known request before relying on the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callpage to Jira. A trigger fires from one place; an action lands in another.
Callpage triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Callpage and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.