Alert Jira responders to urgent Callpage callback requests
Make urgent callback requests visible to the people who need to respond, without asking someone to remember to forward the alert.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
Time-sensitive requests can be missed when urgency is buried in a queue or scattered across tools.
- Surface urgent requests to relevant Jira watchers or recipients.
- Reduce the chance that a time-sensitive callback waits unnoticed.
- Keep the notification tied to the issue tracking the work.
Setup
Build it in a few focused steps.
- 1Connect Callpage and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to notify the relevant Jira issue recipients only when the webhook indicates urgency, using a supplied Jira issue reference and concise callback context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real urgent callback example and confirm the notification content.
Questions about this workflow
Can the notification go out without a Jira issue reference?
The Jira notification action is for an issue. Include a Jira key or have the instruction identify the existing issue before notifying.
How does Notis know what is urgent?
Describe the urgency signal using the Callpage payload, such as a supplied priority or request category. If that information is absent, provide a rule or use another workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callpage to Jira. A trigger fires from one place; an action lands in another.
Callpage triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Callpage and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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