Carry call outcomes into the next team action
Summarize the call result and make the follow-up easier to pick up in Telegram.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Call outcomes can be recorded without making the next action visible to the person responsible for it.
- Connect call outcomes to visible team follow-up.
- Summarize supplied details in a consistent format.
- Make missing next-step information explicit.
Setup
Build it in a few focused steps.
- 1Connect CallOnTheGo and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
- 3Describe how to summarize call outcomes and what follow-up should be highlighted.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real call outcome payload.
Questions about this workflow
Does this read call outcomes directly from CallOnTheGo?
No. A webhook must supply the outcome because this source lists no trigger events.
Can Notis create a task for someone?
The listed Telegram action sends a message. It does not create a task in another system.
What if there is no follow-up?
Ask Notis to say that no next step was supplied rather than making one up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CallOnTheGo to Telegram. A trigger fires from one place; an action lands in another.
CallOnTheGo triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
CallOnTheGo and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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